Frequently Asked Questions
Everything you need to know about AOHi charging solutions and services.
What makes AOHi chargers different from standard power adapters?
AOHi specializes in GaN+ technology, offering ultra-compact designs with higher efficiency and smarter power allocation. Our products often feature visible status indicators and high-wattage output in the smallest possible form factor.
How long does shipping take and which countries do you cover?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 7-15 business days depending on your location and local customs processing.
What is the warranty policy on AOHi electronics?
We provide a 18-month worry-free warranty on all our charging cables, power banks, and wall chargers. If you experience any manufacturing defects, we will provide a replacement or full refund.
Can I return a product if I am not satisfied?
Yes, we offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging within 30 days of delivery.
Are AOHi power banks safe for air travel?
Most AOHi power banks, including our 100W models, are designed to meet FAA and TSA regulations (under 100Wh), making them safe to carry in your hand luggage during flights.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay for a secure checkout experience.